Moss Motors

Customer Service 15

• How to request a catalog?
• What is the Moss Motors Warranty?
• How do I order a catalog?
• How do I find out my customer number?
• What payment methods do you accept?

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Orders & Returns 7

• How do I check the status of my order?
• How do I get the tracking number for my order?
• How can I get a copy of my invoice?
• What is the status of my return?
• How do I cancel or change an order?

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Customer Account 7

• How do I make a Moss Motors account?
• I can't log in or access my account?
• I forgot my password. How do I log in now?
• What are the different types of accounts?
• How do I change my account details?

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Gift Certificate 2

• How do I redeem a gift certificate?
• Does Moss offer any gift cards or certificates?

Events, Promotions, & Discounts 6

• Where do I find information about events and promotions?
• Where do I find articles and stories about classic cars?
• Does Moss support classic car events?
• Where can I see more classic car shows and events?
• Is there a veteran's or military discount?

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Shipping Policies 12

• Shipping Overview
• What is a backorder?
• Are prices affected when an item is on backorder?
• When will my backorder ship?
• What is your Oversize Parts fee?

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General Vehicle Information 13

• Where is the VIN number located on a Triumph Spitfire / TR7 ?
• Where is the VIN number located on a TR2, 3, 3A, 3B, 4, 4A ?
• Where is the VIN number located on an MGA?
• Where is the VIN number located on an MG TC, TD, TF?
• Where is the VIN number located on an MGB?

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Cooling 2

• Overheating Causes
• What kind of antifreeze should I use? (British)

Fuel, Intake, & Emissions 7

• How do I identify my carburetor size?
• Fuel Pump Types and Applications
• Common Fuel Gauge Issues and Troubleshooting
• Bad Fuel Pump Symtoms & Diagnosis
• SU & Zenith-Stromberg Fuel and Carburetor Symptoms & Diagnosis

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Clutch, Gearbox, & Drivetrain 3

• How do I tell if my car has overdrive?
• Common Gearbox Faults
• Overdrive Faults & Diagnosis

Brakes 6

• How often should brake fluid be changed?
• What brake fluid should I use?
• Common Brake System Faults & Diagnosis
• Brake Servo Faults & Diagnosis
• Bedding in your new brakes

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Suspension & Steering 2

• Replacing Suspension Bushings
• Changing to modern CAC9937 One Piece Jaguar Lower Ball Joints

Wheels & Tires 7

• Measuring Wheel Offset
• 10-inch Tire Sizes
• 14-Inch Tire Chart
• 13-inch Tire Chart
• 15-Inch Tire Chart

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Electrical & Ignition 8

• What type of fuses should I use?
• How do I tell if my car has positive or negative ground?
• How do I tell if I have a ballasted coil?
• How do I identify the distributor model fitted to my car?
• How do I convert to electronic ignition?

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Dashboard & Gauges 2

• What are the signs that my tachometer cable is failing?
• What are the signs that my speedometer cable is going bad?

Archive 4

• What is the firing order of my 4-cylinder British engine?
• What is the firing order of my 6-cylinder Jaguar engine?
• Triumph TR8 and MGB GT V8 Firing Order
• Jaguar E-Type V-12 Firing Order

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