Moss Motors

Customer Service 15

• How to request a catalog?
• What is the Moss Motors Warranty?
• How do I order a catalog?
• How do I find out my customer number?
• What payment methods do you accept?

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Orders & Returns 7

• How do I check the status of my order?
• How do I get the tracking number for my order?
• How can I get a copy of my invoice?
• What is the status of my return?
• How do I cancel or change an order?

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Customer Account 7

• How do I make a Moss Motors account?
• I can't log in or access my account?
• I forgot my password. How do I log in now?
• What are the different types of accounts?
• How do I change my account details?

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Gift Certificate 4

• How do I redeem a gift certificate?
• How are gift certificates mailed?
• Is there an option to make your own Gift Card?
• Does Moss offer any gift cards or certificates?

Events, Promotions, & Discounts 6

• Where do I find information about events and promotions?
• Where do I find articles and stories about classic cars?
• Does Moss support classic car events?
• Where can I see more classic car shows and events?
• Is there a veteran's or military discount?

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Shipping Policies 13

• Shipping Overview
• What is a backorder?
• Are prices affected when an item is on backorder?
• When will my backorder ship?
• What is your Oversize Parts fee?

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