Shipping Policies

Shipping Overview
For all Shipping questions and concerns, please refer to our Ordering & Shipping page.
Mon, 16 Jan, 2023 at 5:16 PM
What is a backorder?
A product will be shown on backorder status if it is not in stock at either of our locations. Once the product comes back into stock, it will be shipped to ...
Thu, 9 Feb, 2023 at 6:26 PM
Are prices affected when an item is on backorder?
Prices are locked once you order an item on backorder status. Any future changes (whether increase or decrease) in the price of that product will not be ref...
Fri, 13 Jan, 2023 at 1:23 PM
When will my backorder ship?
Occasionally, we are out of stock on some items, which we will ship to you as soon as available. Backorders are shipped free but carry a handling charge (t...
Thu, 9 Feb, 2023 at 5:40 PM
What is your Oversize Parts fee?
Due to weight or dimensions, some items are considered by shippers to be “oversized” and are indicated by the oversize parts fee icon. An oversize parts fee...
Thu, 9 Feb, 2023 at 5:25 PM
How can I tell if a part is considered oversize?
Oversized parts will have an icon and a listing of the fee:
Thu, 12 Jan, 2023 at 1:46 PM
What is your Truck freight fee?
Due to package weight or dimensions, some parts must be shipped by truck freight.  For the most updated information, please visit our Ordering and Shipp...
Thu, 9 Feb, 2023 at 5:20 PM
Will you ship to a P.O. Box?
Moss Motors will ship to P.O. boxes, A.P.O and F.PO. These shipments are not guaranteed and will go by USPS.
Thu, 12 Jan, 2023 at 1:49 PM
Do you ship outside the U.S.?
Yes. Foreign orders are charged actual shipping charges. Shipping quotes are provided on request for orders over $100.  Please remember that duties and ...
Thu, 12 Jan, 2023 at 1:50 PM
Do you send catalogs outside the U.S.?
Yes. Simply fill out a catalog request form here.  There is a $10 charge to cover shipping and handling costs for catalogs shipped outside of the U.S. a...
Thu, 2 Mar, 2023 at 2:38 PM