Orders & Returns

How do I check the status of my order?
The best way to check the status of your order is to submit your question here or to call our customer service department at 800-689-9313.
Fri, 10 Feb, 2023 at 2:03 PM
How do I get the tracking number for my order?
You can always find your tracking number in the shipping confirmation email sent to you after your order ships.  If you did not receive a shipping confi...
Fri, 10 Feb, 2023 at 2:05 PM
How can I get a copy of my invoice?
For a copy of an invoice please submit your request here or to call our customer service department at (800) 689-9313. 
Fri, 10 Feb, 2023 at 2:03 PM
What is the status of my return?
Most returns take a few days to arrive at our warehouse and then another 2-3 days for processing.  If you have not received a confirmation of your retur...
Fri, 10 Feb, 2023 at 2:04 PM
How do I cancel or change an order?
Because our warehouse strives to ship your orders the same day that you order, it’s often difficult to catch it before it packs and ships.  If you need ...
Fri, 10 Feb, 2023 at 2:04 PM
How can I make my wish list?
A wish list is a personal record of all the items that you like and would want to buy sometime in the future. It is not shared with anyone. When you make a ...
Thu, 12 Jan, 2023 at 12:48 PM
How Do I Track My Online Order
Login into your online account and go to “My Orders” Images below are for illustrative purposes only. Click on "View Order"   Th...
Fri, 5 May, 2023 at 4:10 PM